As founder and Head of the Neiman Marcus Innovation Lab (iLab), Scott Emmons is focused on innovation for the Neiman Marcus Group (NMG). He founded and built the innovation iLab in 2012. Since its inception, the iLab has grown to become the Neiman Marcus hub for innovation projects and has earned a world class reputation for retail innovation. Scott is responsible for leading NMG in evaluating, designing, testing and piloting cutting-edge technologies and applications for luxury retail. Recent innovation projects include Memory Makeover™, connected fitting room technology, intelligent mobile phone charging stations and voice controlled sales associate communicators.
In today’s challenging retail environment, innovation has become a critical part of the formula for success. Retailers around the globe are looking to be more agile when it comes to developing, testing and implementing new ways to serve their customers. Scott will discuss: How Innovation with technology has become a core value at Neiman Marcus […]