Cancellations and Substitutions

Registrations incur a 50% liability once a booking has been made online, by fax, e-mail or post up to 21 days before the event. There will be no refunds for cancellations received 21 working days or less prior to the event. Delegate substitutions are permitted from the same company if the registered delegate cannot attend. To receive a 50% refund, KGS must receive your cancellation in writing by post.


It may be necessary to change the content, timing venue or speaker line-up of the event, KGS cannot be held liable for such changes nor for prior notification of these changes. Should there for any reason be any changes, or the event cancelled due to terrorism, war, extreme weather conditions, industrial action, acts of gods or any eventually beyond the control of KGS, we shall endeavour to reschedule the event, but the customer hereby indemnifies KGS and holds KGS harmless from and against any and all costs, damages and expenses, including legal fees which are incurred by the customer.

Event Organisation

The event is organised, administered and delivered by KGS, Registered offices: KGS B.V., Einsteinlaan 10, 2289CC, Rijswijk, VAT number: NL822557769B01, Chamber of Commerce The Hague 50125893

Privacy Policy: The personal information obtained from this form will only be used for purposes relating to the conference. You may receive additional information regarding future events from KGS. Your name and contact details may be passed on to conference sponsors and exhibitors

Credit checking

KGS B.V. may share your personal information with a credit checking company or with a credit card processing company to bill users for KGS B.V. services. These third parties do not retain, share, or store any personally identifiable information except to provide these services and are bound by strict confidentiality agreements which limit their use of such information.

Please email us to or call +31643001954 if you do not wish this to happen